Monday, June 20, 2011

Home Improvements (Windows, Siding, Doors, Gutters, Attic Shield)

March 19, 2010

Illinois Energy Windows and Siding, Inc.
450 Eisenhower Lane North
Lombard, Illinois 60148


Dear James:

We are writing to express our satisfaction in the recently completed project at our house in Montgomery. The quality of the products, the workmanship of the installation and the professional manner in which everything was performed has been exceptional. We are very pleased with the improvement made to our house and we would highly recommend your products and services. We were especially impressed with the workers and their attention to detail, quality and cleanliness. They were very conscious of the debris and keeping both the interior and exterior of the house as clean as when they starting working. We are also appreciative of their willingness to cooperate with us and address the minor concerns we had during the installation of the windows, door and siding.

Thank you for the opportunity to work together on this project.

Sincerely,

Doug and Ann W.

Illinois Energy Is A High Quality Organization

January 2010

Illinois Energy,

We wanted to take a minute and thank you for transforming our tired looking inefficient home into a more modern and efficient residence. Your sales department, installation crew as well as your project are amazing.

Our initial introduction to your company was non-pressuring and very pleasant. We were educated on the product, installation and efficiency of your windows without feeling pressured to make instant decision, Your product did that for us. We were quite impressed with the construction of your windows, its lifetime warranty, as well as its energy reducing abilities. We have already noticed a reduction in our heating bills and can only anticipate a lower electric bill for air-conditioning as the summer approaches.

Before the installation of your windows, our home was drafty and lacked the ability to have cross breezes. Our living room and kitchen bays did not have widows that opened which didn't allow ventilation in those rooms. Now we have two bays that have not only changed the ascetic beauty to the front and back of our home but have also created ventilation and cross breezes on the first floor. All of our windows now open with ease. I am looking forward to being able to clean them from inside of our home without climbing on ladders.

The installation crew were artists. They installed our windows and capped our existing frames transforming our home. They were courteous and always left our property clean and neat. I appreciate their kind manner and always felt comfortable having them in my home.

Thank you again for making our home more beautiful and efficient. I would highly recommend your company for anyone interested in new widows. The staff of you company was a pleasure to work with and we know that if I ever need additional work done to my home, you will be the only call we make.

Sincerely,

Brad and Lynda T.

IllinoisEnergy Windows & Siding

Estimado James,

A sido un plaser trabajar con usted por el proposito de aumentar la calidad de nuestro casa. Cuando entro a nuestro hogar no sabiamos en realidad cuales eran nuestras expectativas. Despues de escuchar mas sobre su producto nos dio un gran interes por saber mas.

Usted fue muy pasiente con nosotros y ofrecio su apoyo sin importar cual fuera nuestra decision. Usted pudo contestar nuestras prguntas sin vacilaciones y tenia informacion que apoyava sus palabras.

Al llegar la hora du que tomaramos una decision usted tuvo la cortesia de dejarnos solos para que nosotros puedieramos hablar sobre que decision seria la mejor para nosotros. Como pareja decidimos hacer la inversion. En nuestros ojos vimos esto como una gran inversion para nuestro hogar, que seria un gran beneficio por muchos anos.

Pronto despues de cerrar el compromiso can usted, tuvimos el placer de conoser a Jack. Jack nos contacto y tambien iso los arreglos necesarios para visitar nuestro hogar con el propositio de preinstalacion.

Cuando Jack visito nuestro hogar era ovio que el savia cual era su papel. Jack confirmo nuestros gustos y disgustos, tambien nos dejo saver de el proceso que se avecinabe. Jack nos dejo saber que las dies y seis ventanas que ordenmos solo tomarian dos tres dias para instalar.

En el moment que nuestras ventanas llegaron, fuimos contactados y nos avisaron que hiban proceder con la instalacion Usted y sus representantes se acomodaron a un horario que funcionaba mejor para nosotros.

Las ventannas fueron instaladas sin problem alguno y el trabajo fue echo de un modo profesional y rapido. La agenda proveida inicialmente por Jack fue exacta.

La manana desques de la instalacion final, mi esposo al despertar comento de lo callado que estaba. Esto ere dado a que muchas mananas el se despertable el escuchar los ruido de pajaros y perros ladrando.

Nos encantan las ventanas con cubrio de escarcha que escajimos para nuestos banos, por la privacidad que ofresen. Tengo que mencionar que me gusta mucho que ahora podamos habrir las ventanas de arriva hacia abajo por el propositio de ventilacion.

Nos da un gran consuelo saber que las ventanas del sotano con los picaporte de seguridad de escape hacen el acceso para salir hacia afuera facil en caso de una emergencia. Nos da la seguridid al pensar que si nuestros hijos estan jugando en el sotano y also sucede no tendrian ningun problema en usar las ventanas ruta como de escape.

Espero volver a trabajar con usted cuando haga otras reformas a nuestra casa.

Sinceramente,

Sr. Sra. Trujilla
To Illinois Energy

James,

I would like to take this opportunity to thank Illinois Energy for a job "well done". We are extremely happy with our new windows and feel the investment is well justified. You had done an excellent job in suggesting some nice changes to our existing windows which has improved the appearance further.

Your crew did an excellent job and were were very happy with the way the project was handled. Your firm has also been excellent in responding to questions and clarifying any issues.

Thanks to you and all your staff.

Sincerely,

Partha S.
Aurora, IL

Illinois Energy Does Great Work

April 11, 2009

To Whom It May Concern,

We recently had windows installed by Illinois Energy. What we thought might be a difficult and stressful endeavor turned out to be easy and worry-free.

Our sales agent, James Shropshire, was thorough in his explanation of the product and helpful with many questions we had. He visited our home at our convenience and was able to facilitate our purchase from our beginning inquiries to our financing. The price was also better than reasonable based on the comparisons we did. The impressive warranty, once compared with the others out there, make the decision even easier.

Our windows were also measured, ordered, and installed in a timely and professional manner. They replied instantly to any minor issues we had and obviously knew what they were doing. Our house was left clean and the installers were genuinely concerned with the results of their work.

We are thrilled with the outcome. Our new windows fit smoothly with the existing decor of our hone and look beautiful. We are especially pleased with the many features of our windows, including the low maintenance and ease at operating them. We even found out that we get a substantial tax refund because of the high standard of energy efficiency met by these window systems.

We highly recommend Illinois Energy to anyone looking for an efficient, professional experience combined with a quality product.

Sincerely,

Karyn and Bryan P.
Naperville, Il

Illinois Energy – Great Job!

Dear Potential Illinois Energy customers,

We have lived in our present house for over 7 years. When we did the "walk through" the one window they opened was the ONLY window that worked in the whole house. We had broken windows that were drafty and dangerous, but once we had toddlers I feared for their safety when the windows were propped open, since the springs had been broken and they would slam shut. As my children got older and stronger they wanted to take out the wood that was holding the windows open which was potentially very dangerous. The window in my younger son's room, the nursery, actually had mold, The drafts were so bad that you would have to keep the curtains closed most of the year if it was windy out side. My husband and I have decided we NEEDED new windows!

Being in a neighborhood built in the 70's, replacement window companies were targeting our neighborhood in recent years. My husband and I made and appointment with one of these companies. They started to call every week after our appointment and finally the salesman actually got rude because we didn't sign a contract right away. Then one day a young man came to our door and gave us a folder filled with information about their windows at Illinois Energy. A sale representative called and I talked to him and I requested that her give me until the following year when we would be ready money-wise. He called a the beginning of the year and we set up another appointment. We were impressed right away, first with the salesman, and then with the quality of the windows he was selling. One of the selling points was that our windows would be custom fit and energy efficient. (We have seen widows go up around the neighborhood and trucks coming to "refit" the windows because they weren't custom fit.)

Once we decided on the types of windows, not only did the sale sale representative measure the windows, but the job foreman came out and measured them again. Illinois Energy scheduled around our vacation plans and as soon as we returned, the windows were set up to install.

The workers were all friendly and always busy Of course we had a few glitches in the instillation, but had nothing to do the actual windows. The workers forgot to sweep up on the first day and my husband pulled into the garage and noticed a bunch of screws laying around. There was no damage done. My 4 year old was intrigued with what they were doing and wanted to be involved with the tools. They were very patient and explained to him what they were doing. The head workman would let me know what time they would be there the next day and they were always on time. The last day they were here he didn't show up until noon which was kind of frustrating because there were usually so prompt. It turned out to be a miscommunication -- but it was the last day and I was anxious for my window installation to be completed. They looked so nice.

All and all we had a great experience and we love our new windows! My children and cats love the new day windows, as do I since it makes our room look larger and brighter. They are totally draft proof! We are so happy with our new windows we are getting two more basement windows replaced and our front door, We are happy customers.

Erin and Mike O.

Thanks Illinois Energy!

Dear Illinois Energy,

We could not be more pleased with the way the purchase and installation of our new front door and all of our windows turned out. From start to finish the whole project went smoothly with little or no difficulties.

It was obviously a bid decision to replace our front door and every window in our house. We initially decided to only replace the door since that was the most important item. Our experience with getting the new door installed went so well that we decided to go ahead and replace the windows right away as well.

Since getting the new doors and windows installed we have received several compliments. One person who does a lot of repair work in several of the newer Aurora and Naperville subdivisions told us that she thought our door was the most beautiful door she had ever seen We have also received similar compliments from friends and family.

We are also glad we replaced the windows just before winter so we could save on heating costs. Our most expensive monthly gas bill this winter was about $100 less than our most expensive monthly gas bill last winter.

The Illinois Energy representative, James Shropshire, was very helpful throughout the process. He showed us many different options for both the door and windows, clearly explained the pluses and minuses of each option, and continued to remain to contact with us during the installation process after we had made our decisions. He even followed up with us after everything was completed to make sure everything went as planned.

It has now been a few months since the project was completed and we have not experienced any problems. It is good to know however, that even if we did have a problem with any of the installed windows or doors, that we could call Illinois Energy and they would come over right away to fix the problem. The lifetime guarantee of the windows and 20 year guarantee of the door really provides great peace of mind.

Sincerely,

Beth and Todd M.

Illinois Energy Windows & Siding Review

When we purchased our home in August 2006 the previous owner had just installed a new siding glass door for the patio. But less than 2 years later, the glass had condensation and the licking mechanism on the door handle hardware was failing We were in the market for door.

Not wanting to sink down a sizable amount of money for a door that wouldn't last, we chose to go with Illinois Energy. Illinois Energy offers a lifetime, transferable warranty on its products, It covers everything, including parts and labors. A sliding glass door gets a lot of use in our home with pets and children. The unlimited warranty provided reassurance for the expenditure we were making. Furthermore, we knew it would be an important selling point when we sold our home since it is transferable to the next owner. Illinois Energy has a good reputation with the Better Business Bureau. They do not subcontract any of their work. All the installers are employees of Illinois Energy. It was also nice to know that Illinois Energy is a local company, not a national franchise.

We wanted to upgrade to an Energy Star door that would meet the new federal tax credit criteria for energy efficiency. Illinois Energy not only installed the door, but also promptly provided us with the necessary manufacturer certification letter required by the IRS.

Illinois Energy's service and quality of work was great from start to finish. The door arrived in less than the time frame quoted; it was installed promptly, and around our schedule. The installers were professional, polite, and neat. They took care of not only the finishing work around the exterior of the door, but replaced the old interior molding with a nice oak molding.

We've had the door now for 3 months. It is solid, well made, and slides smoothly. Though you can find less expensive windows and doors elsewhere and through the big box stores, you get what you pay for. Windows and doors are one of the most expensive replacement items in a home. The extra value, quality, and peace of mind from Illinois Energy are worth it. We recommend Illinois Energy to homeowners shopping for new windows.

Sincerely,

Bob and Susan H.

Great Job Illinois Energy

January 16, 2010

This fall, Illinois Energy installed replacement windows on our entire house, a big job with six sliding glass doors thrown in the mix. The windows came in more quickly than anticipated, a boon to us because they were installed before the cold set in, The installation was quick and efficient, and the workers were all very polite, answering all our questions and installing around our timing, leaving the home office for last when I was finished preparing for class. They left no mess behind when they left.

The sales team was very responsive to our questions and came through quickly wit addresses we could drive by to see examples of the type of grill we were interested in. We gained more confidence in the company from a homeowner who told of excellent experience with the company and said that she would use them again and recommend them to friends.

The completed look is wonderful. The house looks brighter from the front and I can't tell you how mice it is to look through clean, unfogged windows after living sex years with windows whose seals had been compromised.

The windows have also contributed to greater comfort in the house this cold season. We have had a problem with heating zones in the past. If one end of the house was comfortable, the other was too hot, If that end of the house was comfortable, the first was frigid. Since the installation of the new windows, the discrepancy between these zones has been minimal, making it much easier to set the thermostat at a temperature comfortable around the cluck and decreasing the complaints from the kids who aren't paying the heating bill!

In all, we are very pleased with our decision to go with Illinois Energy to replace our home widows.

Sincerely,

Greg and Kathleen D.